Consumer Defense

With 25 consumer defense attorneys across our 10 offices, the Consumer Defense Section is led by Bryan Shartle (metro-New Orleans), James Schultz (San Diego), and Dayle Van Hoose (Tampa), all with guidance from our Senior Partner, David Israel (metro-New Orleans). 

On a nationwide basis, we protect debt collectors, creditors, debt buyers, loan servicers, and other financial institutions from single-plaintiff and class action consumer lawsuits. The Firm has defended claims brought under virtually every federal and state statute relating to collector misconduct, improper credit reporting, and automated telephone calls. We work with numerous errors and omissions insurance carriers. 

We don’t just settle. We litigate our cases in motion practice and try cases when necessary! 

Our attorneys appear nationwide in federal and state courts and arbitrations.

National Reputation

The Firm enjoys a national reputation as having the largest consumer defense practice group dedicated solely to protecting debt collectors, creditors, debt buyers, loan servicers, and other financial institutions.  

We receive and defend more than 1,200 consumer lawsuits across the country every year and protect the largest collection agencies in the world. We receive and defend 250+ putative class actions annually, again addressing federal and state consumer claims. We also resolve nearly 1,000+ pre-suit matters yearly. 

As of year-end 2019, we had defended over 17,000 single-plaintiff consumer lawsuits and over 3,000 putative class actions.

Litigation Staffing

Should you receive a pre-suit demand or be sued, we staff matters based on location, relationships, and expertise. In those states where we have an office, matters filed in that state are placed with that office. 

We always consider whether a particular attorney has a “working relationship” with plaintiff’s counsel. Specialized attorney expertise also factors into our matter assignment decisions. While all our consumer defense attorneys are familiar with the various consumer laws, an attorney with specialized experience may join the team to guide you through complex issues and provide an added edge to your defense. 

What We Provide: 

Our goals are to maintain a long-term relationship with clients with cost-effective litigation, while helping clients achieve their growth and success.

Practice Area Leaders

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Recent Highlights


FOUNDED IN NEW ORLEANS, WE NOW SERVICE CLIENTS THROUGHOUT THE NATION

  • California

    San Diego

    1550 Hotel Circle North
    Suite 260
    San Diego, California 92108

    T: (619) 758-1891
    F: (877) 334-0661

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    Los Angeles

    311 Monte Vista
    Irvine, California 92602

    T: 714-485-7342

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  • Colorado

    Montrose

    65010 Solar Road
    Montrose, Colorado 81403

    T: (970) 218-9086
    F: (877) 334-0661

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  • Florida

    Tampa

    3350 Buschwood Park Dr.
    Suite 195
    Tampa, Florida 33618

    T: (813) 890-2460
    F: (877) 334-0661

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  • Georgia

    Atlanta

    56 Perimeter Center East
    Suite 150 PMB 1070
    Atlanta, Georgia 30346

    T: (678) 539-6030
    F: (877) 334-0661

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  • Illinois

    Chicago

    141 W. Jackson Blvd
    Suite 3550
    Chicago, Illinois 60604

    T: (312) 578-0990
    F: (877) 334-0661

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  • Indiana

    Indianapolis

    201 N Illinois St
    Suite Tower, Suite 1600
    Indianapolis, Indiana 46204

    T: (463) 230-7548
    F: (877) 334-0661

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  • Louisiana

    Metairie

    3850 North Causeway Boulevard
    Suite 200
    Metairie, Louisiana 70002

    T: (504) 828-3700
    F: (504) 828-3737

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  • New Jersey

    Flemington

    3 Cross Creek Drive
    Flemington, New Jersey 08822

    T: (908) 237-1660
    F: (877) 334-0661

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  • New York

    New York

    112 W. 34th St.
    Manhattan, New York 10120

    T: (716) 636-5178
    F: (877) 334-0661

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  • Pennsylvania

    Philadelphia

    1650 Market Street
    Suite 3600
    Philadelphia, Pennsylvania 19103

    T: (215) 398-1653
    F: (877) 334-0661

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  • Texas

    Dallas

    900 Jackson Street
    Suite 440
    Dallas, Texas 75202

    T: (214) 741-3001
    F: (214) 741-3098

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