Compliance & Regulatory

Our nationwide Compliance & Regulatory Section is led by David Israel (metro-New Orleans) and James K. Schultz (San Diego). 

Over the last decade, many new consumer protection laws have been enacted or amended. Our team is adept at analyzing these evolving changes, particularly as they relate to receivables management, consumer credit, and banking industries.

Federal and State Audits & Examinations 

We assist clients in the financial sector with audit preparation and on-site assistance during audits and examinations before federal and state agencies, such as: 

In coordination with our Licensing Section, most often for debt collectors and debt buyers, we also draft and coordinate responses to various government inquiries and investigative requests. 

Debt Collection Communication Reviews (Verbal and Written) and Policy Drafting and Analysis  

The compliance team regularly conducts detailed compliance reviews and risk management assessments of letter, email, script, and other consumer debt communication campaigns to provide analysis and specific recommendations. In addition, we frequently draft and evaluate business policies and procedures concerning credit reporting, debt collection, payment processing, privacy, and other consumer protection issues. Importantly, we assist clients in building robust monitoring and auditing mechanisms to implement such policies. 

Ultimately, we act as a “compliance partner” with our clients to formulate internal processes to promote practical compliance solutions and smooth operations. 

Day-to-Day Advice and Consumer Defense Assistance 

A critical part of our practice is providing preventive, proactive, problem-solving advice that is practical. 

Through our Compliance Partner Program, enterprise clients have weekly or bimonthly calls where agendas are created in advance to ensure that trending issues and yet-to-be implemented laws are addressed; special focus is given to specific client concerns and to pre-suits or cases we are handling for the client. 

What We Provide: 

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FOUNDED IN NEW ORLEANS, WE NOW SERVICE CLIENTS THROUGHOUT THE NATION

  • California

    San Diego

    1550 Hotel Circle North
    Suite 260
    San Diego, California 92108

    T: (619) 758-1891
    F: (877) 334-0661

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    Los Angeles

    311 Monte Vista
    Irvine, California 92602

    T: 714-485-7342

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    Montrose

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    Montrose, Colorado 81403

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    Tampa

    3350 Buschwood Park Dr.
    Suite 195
    Tampa, Florida 33618

    T: (813) 890-2460
    F: (877) 334-0661

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    Atlanta

    56 Perimeter Center East
    Suite 150 PMB 1070
    Atlanta, Georgia 30346

    T: (678) 539-6030
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    Chicago

    141 W. Jackson Blvd
    Suite 3550
    Chicago, Illinois 60604

    T: (312) 578-0990
    F: (877) 334-0661

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    Indianapolis

    201 N Illinois St
    Suite Tower, Suite 1600
    Indianapolis, Indiana 46204

    T: (463) 230-7548
    F: (877) 334-0661

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    Metairie

    3850 North Causeway Boulevard
    Suite 200
    Metairie, Louisiana 70002

    T: (504) 828-3700
    F: (504) 828-3737

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    Flemington

    3 Cross Creek Drive
    Flemington, New Jersey 08822

    T: (908) 237-1660
    F: (877) 334-0661

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    New York

    112 W. 34th St.
    Manhattan, New York 10120

    T: (716) 636-5178
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    Philadelphia

    1650 Market Street
    Suite 3600
    Philadelphia, Pennsylvania 19103

    T: (215) 398-1653
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    Dallas

    900 Jackson Street
    Suite 440
    Dallas, Texas 75202

    T: (214) 741-3001
    F: (214) 741-3098

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