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WHAT MAY A DEBT COLLECTOR SAY ON A CALL ANSWERED BY A THIRD PARTY? NOT MUCH.

The federal court for the Eastern District of New York granted summary judgment in favor of a plaintiff who alleged the defendant debt collector violated the FDCPA by asking a third party to have the plaintiff return its call. 


Excessive Calling Under the FDCPA

How much is too much?

While the law prohibits excessive calling, there is no bright line rule for what constitutes a violation for excessive calling under § 1692d(5).  Instead, courts consistently consider factors other than the number of calls placed, e.g., consumer requests that the calls cease, numerous unwanted contacts, and offensive statements.



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